This article recaps a fireside chat from FreightWaves’ Domestic Supply Chain Summit, focusing on the buy-vs.-build dilemma in 3PLs within the tech industry. Walter “Mitch” Mitchell, CEO of Tai Software, and FreightWaves’ Mary O’Connell discuss the advantages and disadvantages of purchasing or developing a transportation management system for 3PLs looking ahead to 2024. Tai Software, based in Huntington Beach, California, is a comprehensive freight broker platform for freight management and transportation. Mitchell emphasizes the importance of considering factors like security and core business focus when deciding whether to build or buy a TMS. He suggests that businesses should prioritize building products that benefit customers and leverage technology to streamline operations. Mitchell also highlights the value of focusing on core business activities and utilizing technology to enhance efficiency.
